I just want to say thank you to Joshua White for all his assistance.
Can someone here tell me if company support is offered with this product? I sent an email to the company about the kit being out of stock with no reply. When I didn’t hear back, I created a thread and Mikey posted in it. He said he would post back in that thread and on Twitter once the items are in stock. I have since ordered and received my kit but no post in that thread, no Twitter update.
Once I got my kit up and running, I found an issue and began posting in this thread. I also sent a PM to Mikey about it.
No reply.
I received my Kegbot 5 days ago and it still does not work due to the app not recognizing that the flow sensor is connected (light of KegBoard does flash). The wife isn’t into this and can’t understand why I would spend this kind of money with a company that can’t reply.
My question is: is there any way to have someone at Kegbot troubleshoot this or am I on my own? If not, I have a Kegbot to return, a mounting system, and a Nexus 7.
Sorry if I sound pissy but I’ve run many companies from one man band $25-50k in sales/year to $3M to 10M in sales and I always got back to my customers.
Thanks!
Sean